Clik here to view.
Levels of Service
Since the outages caused by the ice storm on Thursday, my library has been slowly reestablishing our affected services. First back up was our power and heat and catalog (day two), then wireless...
View ArticleReference Question of the Week – 5/31/09
In this funny video, replace "dad" with "library patron" and it's a reference question many librarians know all too well. At least, for the first third of the video - after that, it gets kind of weird...
View ArticleClik here to view.
Tech Support Cheat Sheet
You may have already seen this, as it was published a few days ago (which on the interwebs is like being over 30), but it is so true that I had to share. And add XKCD to your feed reader.
View ArticleClik here to view.
Clik here to view.
Reference Question of the Week – 6/13/10
One of the complaints I have with my library are the questionable architectural decisions made when the building was designed - lots of glass, so even small sound echos a great deal, aisles that are...
View ArticleClik here to view.
Spy-Tech Devices Found in Library
Did you read the story about a library in England that found two devices, designed to steal patron information, plugged into their computers? It almost sounds like an urban legend, but even if it were...
View ArticleClik here to view.
An Anecdotal Experiment With Privacy
For the last few years at my library, our public computers all looked the same - Windows XP with a custom wallpaper displaying instructions on how to print. Our setup looked like this: A month or so...
View ArticleClik here to view.
90 Percent of US Doesn’t Know CTRL+F
I was surprised when I read a recent article reporting that 90% of people don't know how to use CTRL+F. I don't expect most patrons I work with to know keyboard and mouse shortcuts, but it's obviously...
View ArticleClik here to view.
Handout of Basic Keyboard Shortcuts
Thanks everyone who contributed their favorite keyboard shortcuts. I picked what I thought were the most helpful for someone fairly new to computers, and put together a little handout: PDF version,...
View ArticleClik here to view.
Organize Your Desktop with Fences
At a meeting last week, a colleague from my consortium's central office showed off a free program he found called Fences. Its function is simple: group desktop icons together in labelled boxes. Of...
View Article
